Order Tracking

Track Your Order Status

Welcome to our Order Tracking page! Through the following methods, you can check your order status at any time.

How to Track Your Order:

  • Track by Order Number: Please enter your order number to check your order status.

  • Search by Email: If you cannot find your order number, you can use the email address you registered with to look up your order status.

Tracking Instructions:
Once your order has been shipped, you will receive an email containing the carrier information and tracking number. You can use the provided tracking number on the carrier’s website to view detailed tracking information.

Please note that tracking information may take up to 24 hours to update. If you are unable to see any updates during this time, please try again later.

Frequently Asked Questions:

Q: Why hasn’t my tracking information been updated?
A: Tracking information may be delayed due to carrier processing. Updates are usually available within 24 hours.

Q: What should I do if I can’t find my order number?
A: If you cannot find your order number, please use the email address you registered with to look up your order.

Q: What should I do if I run into problems?
A: If you experience any issues while tracking your order, or if your order has not been updated for a long time, please contact our customer support team. We will be happy to assist you.

Contact Customer Support:

  • Customer Support Email: info@cozybabys.com
  • Customer Support Phone: +1 (304) 695-3148

  • Support Hours: 24/7 customer support, available all year round.

We are here to serve you 365 days a year and typically respond to inquiries within 24–48 hours.