About Us | Cozybabys

Hi—welcome to Cozybabys.

I’m Brandi Mayo, one of the founders of Cozybabys. We’re a small, focused team operating day-to-day in the United States. We started this store because we want to make shopping for kids’ clothing simpler and more certain—so parents can order with confidence, and kids can truly feel comfortable in what they wear.

Our Story

We created Cozybabys with one simple goal: to give parents an easier, more worry-free way to choose kids’ clothing.

You may have been there too—spending a long time picking, then worrying whether the fabric will feel irritating, whether the fit will restrict movement, or whether the garment will lose its shape after a few washes. Or you might worry about shipping timelines and unclear return/exchange processes. What Cozybabys aims to solve is exactly those small, everyday uncertainties—so shopping can feel easier, safer, and more enjoyable.

From day one, Cozybabys has never been about “making a bunch of viral best-seller photos.” We start from real family life: school days, naps, playtime, outings, stains, and frequent washing. Kids’ clothing should be able to handle all of it.

We operate locally in the U.S., and orders are fulfilled and shipped from our warehouse in West Virginia (the warehouse address is publicly displayed on our website).

What We Offer

We organize our products by each stage of a child’s growth: Baby / Boys / Girls / Tween, along with Shoes, Girl Accessories, and Boy Accessories—so parents can complete outfits in one place.

We also follow two clear product principles:

  • Kid-ready comfort: Soft, breathable, and comfortable enough for all-day wear

  • Everyday durability: Made for high-frequency daily use—easy to wash, built to last

Were Our Products Come From

Cozybabys is built around the standards of its own brand. We carefully select styles, develop patterns, specify fabrics, and define detail standards—then work with manufacturing partners who have mature craftsmanship and reliable delivery capabilities to complete production.

This approach allows us to keep a consistent brand style, ensure stable quality with professional production capabilities, and launch new arrivals faster—so we can continuously update seasonal and scenario-based styles.

In short: we choose products based on our own standards and collaborate with teams that specialize in manufacturing. Every product is selected, refined, and inspected by us to ensure it meets our brand standards.

We set requirements around what truly matters in real life—what kids want to wear, what parents can wash repeatedly, and what still holds up after many wears. That includes skin-friendly softness, breathability, freedom of movement, comfortable seams, wash resistance, and abrasion resistance.

What We Solve for Customers

1) Make choosing easier

We organize products by age and real-life scenarios, so you don’t have to guess from endless options. You can quickly find outfit combinations that fit your child’s stage.

2) Deliver a solid wearing experience

We focus on comfort, breathability, durability, and easy care—so our clothing fits real daily life, not just photos.

3) Set clear expectations

Orders are typically processed and shipped within 1–2 business days after purchase, with tracking provided. We also clearly display shipping regions (the U.S., Canada, Australia, and Europe) and estimated delivery timelines.

4) Make after-sales simple

We offer easy returns within 30 days, so you can buy with greater peace of mind.

5) Communicate quickly

We provide 24/7 support, including sizing advice, order updates, shipping questions, and returns/exchanges.

Our Service Promise

On each product page, we aim to present key details as clearly as possible (size/measurements, materials, care instructions, shipping info, etc.) to help you make a more accurate purchase decision.

If you’d like to learn more about ordering, modifications/cancellations, shipping, and after-sales service, please visit our FAQ page. For shipping coverage, logistics timelines, and fee details, please refer to our Shipping Policy page.

One Last Note

Thank you for choosing Cozybabys.

We truly value being part of those “most ordinary, yet most precious” moments in kids’ lives—going to school, after-school play, waking up from naps, and weekend family outings. We’ll continue to use our private-label standards and trusted manufacturing partnerships to keep delivering kids’ clothing and accessories that are comfortable to wear, durable for everyday life, and confident to buy.

Contact Us
  • Company Name: Cozybabys. LLC (online store only; we do not offer in-store shopping or customization services)

  • Phone: +1 (304) 695-3148

  • Email: info@cozybabys.com

  • Address: 126 W Woodland Ave
    Clarksburg, WV 26301, USA

Customer Support Hours: 24/7 customer support (year-round, no days off).